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Privacy Policy

Last Updated: May 15, 2025

Welcome to the Privacy Policy of Software Applications Incorporated ( “we”, “us”, or “our”). We’re building services that improve the personal computing experience by understanding your unique context and taking action at your command. When you use our services, you’re trusting us to handle your personal data. We take that trust very seriously and aim to incorporate privacy principles into every step of what we do, from the ground up.

This Privacy Policy describes how we handle personal information that we collect through and in connection with our website at https://software.inc/, our applications, and any other website or service that we own or control and that links to this Privacy Policy (collectively, the “Service” or “Services”). This Policy applies to our website visitors, users of our applications, and other individuals who interact with us.

Personal Information We Collect

Our Services are powered by your unique context. We provide a combination of on-device and cloud based Services to collect and process information stored on your device and in your applications. At a high-level, our on-device Services will process your data and send relevant information to our cloud based Services to serve your requests. We will generally rely on the device-level permissions that you control to process your data.

We primarily collect this contextual data in two ways. First, we collect data that you choose to include in text prompts and attachments to the Services. Second, depending on the permissions you grant on your device and the requests you make, we collect data from your device and applications to serve requests you make to the Services. For example, if you use our Services to summarize the contents of your third party calendar application, we will, in order to fulfill your request, collect and process the text of that request as well as data that you allow us to access in your calendar application. Therefore, depending on how you use the Services, the data we process from your device can include any data you choose, and may include location information, biographical information, demographic information, health-related information, and other kinds of information.

Additionally, we also collect the following categories of personal information about you:

Information you provide to us:

  • Contact information, such as your first and last name, email and mailing addresses, and phone number.

  • Account information, such as the username and password you use to access our Services.

  • Payment information needed to complete your transactions with us, including name, payment card information, and billing information. This information is processed by our payment service provider, which may handle your payment information in accordance with its own privacy policy. We do not have access to your full payment card information.

  • Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.

  • Visual and audio information, such as photos, videos, or user-generated content that you upload or otherwise provide through the Services.

  • Marketing information such as your preferences for receiving our marketing communications and details about your engagement with them.

  • Other information not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Where you provide us with the personal information of third parties, such as your friends or other contacts, it is your responsibility to inform them about the processing of their personal information in accordance with this Privacy Policy, and to confirm that they have given their permission.

Automatic data collection. We and our service providers may automatically log and combine information about you, your computer or mobile device, and your interactions over time with the Services, online resources, and our communications, such as:

  • Device data, including your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, and general location information such as city, state, or geographic area.

  • Usage data, including pages, screens and/or features you viewed, accessed and/or used, how long you spent on a page, screen and/or feature, the website you visited before browsing to the Services, navigation paths between pages or screens, information about your activity on a page, screen and/or feature, access times, duration of access, and whether you have opened or otherwise engaged with our communications, such as our marketing emails, or clicked links or files within them.

We use the following tools for automatic data collection for advertising and personalization purposes:

  • Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns.

  • Local storage technologies, like SQLite, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.

  • Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

Information we obtain from other sources:

  • Other Users. We may receive your personal information from other users of our Services.

  • Third-party login information. When you link, connect, or log in to our Services with a third-party service (e.g., Facebook, Google, or Twitter), you may direct the service to send us information controlled by that service or as authorized by you via your privacy settings on that service.

  • Social media. We may maintain pages on social media platforms, such as LinkedIn, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, you or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.

  • Other sources. We may obtain personal information from other third parties, such as marketing partners, publicly-available sources, and data providers.

How We Use Personal Information

We use personal information for the following purposes or as otherwise described at the time of collection:

To provide our Services. This includes:

  • Administering, hosting, and operating our Services. As described in “Personal Information We Collect”, Software Applications Incorporated provides a personalized agent experience that is powered by your unique context and helps you unlock the knowledge in your device and across your applications that you want our Services to work in.;

  • Communicating with you and responding to any inquiries you may have; and

  • Analyzing your use of our Services to allow us to evaluate and improve the Services.

For research, development, benchmarking, and improving our Services. Software Applications Incorporated is an AI-first company that balances maintaining powerful models for the entire user base with privacy preservation. We may use personal information to analyze and improve the Services, identify trends, and operate and expand our business activities. We may also create aggregated, anonymized, or other de-identified statistics, which we may use for lawful business purposes, including for analytics, forecasting, and strategic planning. For example, we may use personal information to train and improve the models that power our Services.

For marketing and advertising. We and our advertising partners may collect and use your personal information for marketing and advertising purposes, including:

  • Email. We or our advertising partners may from time-to-time send you direct marketing emails as permitted by law, including, but not limited to, notifying you of special promotions, offers and events via email. You may opt out of our marketing emails as described in the “Opt out of marketing communications” section below.

  • Interest-based advertising. We engage our advertising partners, including third party advertising companies and social media companies, to display ads around the web. These companies may use cookies and similar technologies to collect information about your interaction over time across our Services, our communications, and other online services, and use that information to serve online ads that they think will interest you. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms.

For compliance and protection. We may use personal information to comply with legal obligations, including to enforce any applicable terms and conditions, defend against legal claims or disputes, protect the security and integrity of our Services, and identify and investigate fraudulent, harmful, unauthorized, unethical or illegal activity.

How We Disclose Personal Information

We may disclose personal information to the following individuals or entities and as otherwise described in this Privacy Policy or at the time of collection:

Service providers. Companies and individuals that provide services on our behalf or help us operate the Services or our business (such as hosting, information technology, customer support, email delivery, and analytics services). Where you use our Services that are not strictly on-device, we may also disclose your personal information to third-party providers of AI technologies, who will use your personal information strictly to support our Service. We do not permit such third-party providers of AI technologies to use your personal information to develop, improve, train, or provide their AI technologies for the benefit of their other customers.

Professional advisors. Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, our business (including, in connection with a bankruptcy or similar proceedings).

Your Privacy Rights and Choices

Access or update your information. If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.

Opt out of marketing communications. You may opt out of marketing-related communications by following the opt-out or unsubscribe instructions in the communications you receive from us or by contacting us as provided in the “How to Contact Us” section below. You may continue to receive Services-related and other non-marketing communications.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Other Sites and Services

Our Services may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions. This Privacy Policy does not apply to such third-party sites or services.

Security

We use reasonable organizational, technical, and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration, and destruction of personal information we maintain. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of personal information.

Retention of Personal Information

Where required under applicable laws, we retain personal information only for as long as is necessary to fulfil the purposes for which it was collected and processed, in accordance with our retention policies, and in accordance with applicable laws and regulatory obligations.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.

Children’s Privacy

Our Services are not intended for use by children under 13 years of age. If we learn that we have collected personal information through our Services from a child under 13 without the consent of the child’s parent or guardian as required by law, we will delete it.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Where we do so, we will update the date of this Privacy Policy and post it on the Services. If we make material changes to this Privacy Policy, we will let you know.

How to Contact Us

Contact us. If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your rights with respect to your personal information, please email us at privacy@software.inc